Terms of service

Last Updated: September 20, 2026

Welcome to The Crochet Garden.

These Terms of Service govern your use of www.thecrochetgarden.shop and purchases made through our online store.

By accessing our website or purchasing a product, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About The Crochet Garden

The Crochet Garden is an online store offering digital crochet PDF patterns and related digital crochet resources.

Our business contact information is:

The Crochet Garden
2 W Parade Rd
Scarborough YO12 5ED
United Kingdom

Email: support@thecrochetgarden.shop
Phone: +44 7594 433222

2. Digital Products

Our products are digital products.

Unless explicitly stated otherwise on a product page, purchases do not include physical materials, yarn, crochet hooks, finished crochet items, printed books, or physical copies of patterns.

The individual product page should be reviewed carefully before purchase for the specific contents of each digital product.

3. Product Descriptions

We make reasonable efforts to ensure that product titles, descriptions, images, file information, skill-level information, and other product details are accurate.

However, the appearance of images may vary depending on your screen, device, browser, or display settings.

Customers are responsible for reviewing the product description before completing a purchase.

4. Pricing

Prices are displayed on the relevant product page and checkout.

The applicable price is the price displayed at the time the order is placed, subject to any clearly disclosed promotions, discounts, taxes, or other applicable charges.

We reserve the right to change prices or product availability at any time. Such changes will not affect an order that has already been successfully placed, except where correction of an obvious pricing error is necessary.

5. Ordering

When you place an order, you are submitting a request to purchase the selected product.

You are responsible for providing accurate information during checkout, including your email address.

An order confirmation may be sent to the email address supplied during checkout.

6. Digital Delivery

Digital products are delivered electronically.

After successful payment, the purchased file may be made available through the digital delivery system connected to our Shopify store and/or through an email download link.

If you cannot access a product you purchased, contact customer support.

7. Intellectual Property

The digital patterns, written instructions, photographs, graphics, product descriptions, website content, branding, and other original materials made available by The Crochet Garden are protected by applicable intellectual property laws.

Unless expressly stated otherwise, purchasing a digital pattern gives you access to the purchased digital product for your personal use. It does not transfer ownership of the underlying copyright or intellectual property rights to you.

8. Prohibited Use

Unless expressly permitted in writing or by the applicable product license, customers must not:

-Resell the PDF file

-Upload the PDF to file-sharing websites

-Distribute the PDF through social media groups

-Share download links with other people

-Reproduce or republish the pattern as a competing digital product

-Claim the pattern as their own work

-Remove copyright or ownership information

-Use our website content to impersonate The Crochet Garden

9. Finished Crochet Items

Unless a product page specifically states otherwise, purchasing a digital crochet pattern does not purchase a finished crochet item.

Customers who create finished items from a pattern are responsible for determining whether their intended commercial use is permitted by the applicable pattern license and copyright terms.

10. Customer Accounts and Security

Where account functionality is available, you are responsible for maintaining the security of your account credentials and for activity conducted through your account.

You should notify us if you believe your account or order information has been accessed without authorization.

11. Refunds

Refund requests are governed by our Refund Policy.

Our Refund Policy forms part of these Terms of Service.

12. Website Availability

We aim to keep our website available and functional, but we do not guarantee uninterrupted access at all times.

Website availability may be affected by maintenance, technical problems, internet outages, third-party services, or circumstances beyond our reasonable control.

13. Third-Party Services

Our website may rely on third-party services, including ecommerce, payment, analytics, email, and digital delivery providers.

Those services may have separate terms and privacy policies.

14. Accuracy of Information

We aim to provide accurate information on our website. If an error is identified, we may correct the information as soon as reasonably possible.

Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded or restricted.

15. Limitation of Liability

To the extent permitted by applicable law, The Crochet Garden will not be responsible for losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

16. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will be posted on this page and the “Last Updated” date will be revised.

Your continued use of the website after an update means that the revised terms will apply to future use of the website, subject to applicable law.

17. Governing Law

These Terms are intended to operate subject to applicable laws and regulations of the United Kingdom.

Where mandatory consumer protection laws apply to your purchase, nothing in these Terms is intended to remove or reduce those statutory rights.

18. Contact Us

If you have questions about these Terms, please contact: